The Competence Connection

The Competence Connection

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Moreover, service schedule rose to the 95 % level compared with 85 % in Year II, and 80% in Year I. Quality standards, seriously below ... not because of traditional economic measures but because, apparently, it began to focus on the social technology of the firm, at least in part because ... Despite its small size and greater ease of coordination, the Progressive experience was not unlike that of Ford.

Title:The Competence Connection
Author: Jay Hall
Publisher: - 1988

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